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[ Business ] Los Angeles Addresses Low Literacy Levels (4/5)
Local corporations, like the telecommunications firm Verizon, are contributing
money to the literacy effort partly because they want to improve the skills of
the local workforce. Verizon executive Timothy McCallion says his company's telephone
operators, equipment installers, and clerks all keep track of their work on computers.
The results of low literacy can cause problems in other areas, from drivers
who cannot read traffic signs to medical patients unable to read the instructions
on medicines.
Programs to improve reading skills for adults are offered in public schools,
community colleges and libraries. Non-profit institutions and religious organizations
are also helping. But Terri Clark of the Literacy Network of Greater Los Angeles
says there is little coordination, and few efforts to identify which programs
are effective. National figures show that half of the adults who enroll in literacy
classes quickly drop out.
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